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Privacy Policy

Thena Leadership Consulting respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By accessing our website or engaging our services, you consent to the practices described in this policy.

 

What Personal Information We Collect

We may collect the following personal information, including but not limited to:

  • Full name and contact details (e.g. email address, phone number, business address)

  • Job title, employer or organisation

  • Information you provide during coaching sessions, workshops, or inquiries

  • Feedback and testimonials

  • Website usage data (e.g. IP address, browser type)

We only collect personal information that is reasonably necessary for our business activities.

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How We Collect Personal Information

We collect information when you:

  • Visit our website

  • Fill out a contact or enquiry form

  • Register for coaching or training

  • Participate in workshops or surveys

  • Communicate with us via phone, email or social media

Where appropriate, we may collect information from third parties with your consent.

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Why We Collect Personal Information

We collect and use your personal information to:

  • Provide coaching and consulting services

  • Deliver training and leadership development programs

  • Communicate with you about our services, offerings, and updates

  • Improve our service delivery and website functionality

  • Comply with legal obligations

We do not use your personal information for purposes other than those for which it was collected, unless permitted by law or with your consent.

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Storage and Security

Your personal information is stored securely, and we take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.

We use secure digital storage and password-protected systems. Where third-party platforms (e.g. scheduling tools, cloud storage, email marketing providers) are used, we ensure they meet appropriate data security standards.

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Disclosure of Personal Information

We may disclose your personal information to:

  • Trusted service providers or partners assisting with business operations (e.g. IT providers, email systems)

  • Where legally required (e.g. by court order or to comply with regulations)

We do not sell or rent your personal information to third parties.

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Access and Correction

You have the right to access the personal information we hold about you and to request corrections, if necessary, subject to exceptions allowed by law. 

To request access or correction, please contact us at:
📧 natashatheinert@gmail.com

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Website Analytics and Cookies

Our website may use cookies or analytics tools to improve performance and user experience. You can manage your cookie settings via your browser. No personal information is used in tracking user behaviour unless explicitly provided by you.

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Marketing Communications

If you opt in to receive marketing communications from us, we may use your details to send relevant updates. You may unsubscribe at any time using the link in our emails or by contacting us.

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Changes to This Policy

Thena Leadership Consulting reserves the right to make amendments to this Privacy Policy at any time. The most current version will always be available on our website.

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Contact Us

If you have any questions, concerns, or complaints about your privacy or this policy, please contact us:

Thena Leadership Consulting
📧 natashatheinert@gmail.com
📍 Based in Victoria, Australia​

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